We accept the return of products that were shipped out by us and if the item is damaged, defective or in wrong specification, and if there is a case of missing parts of order.
Our policy lasts 15 days from the arrival date. If 30 days have gone by since you received the item, unfortunately, we can't offer you a refund or exchange.
To complete your return, please contact our support team via our email Contact@omewan.com for more information. Please send us the images of your package you received with the shipping label showing the incorrect/defective/damaged part.
Please be informed that you have to pay the return shipping fee.